Frequently asked questions
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Buying from us
Who can buy from Everstone Lights?
Anyone. Most of our orders come from installers, dealers and contractors, and homeowners fitting their own lights order the same parts at the same listed prices.
Do I need an account?
No. Add products to an order request and send it with your contact details.
Do you offer bulk pricing?
Yes. We offer special discounts on bulk orders. Call us at (647) 330-8261 or message us on WhatsApp with what you need.
How does ordering work?
Add products on the products page and send your order request. We confirm stock, shipping and the final price, then send you the invoice. Nothing is charged on this site.
Are the listed prices final?
All prices are in Canadian dollars (CAD), before tax. The order request adds 13% HST for an estimated total. Shipping and handling are added when we confirm your order, and the final price is on your invoice.
Do you ship to the USA?
Yes. We ship across Canada and the United States. All prices are in Canadian dollars, and we confirm shipping and handling to your address before we send the invoice.
How much is shipping and handling?
It depends on the size of the order and where it is going. We confirm shipping and handling with you before we send the invoice.
I'm a homeowner. Can I buy from you?
Yes. Order the parts you need the same way installers do. If you would rather have the lights installed for you, My Home Lights installs permanent lighting.
Do you sell complete kits?
Yes. Add a Complete Kit to your order request and put the run length and number of zones in the notes. We put the kit together for that job and quote it.
Products
What are permanent holiday lights?
Permanent holiday lights are LED lights mounted in a slim aluminium track along the roofline. They stay up all year and change colour from an app, so the same lights cover Christmas, Halloween, Diwali, Canada Day and every other occasion, with nothing to put up or take down each season.
24 V or 48 V?
Our pucks, controllers and power supplies come in 24 V and 48 V. A 48 V system carries power farther along a run before it needs injecting, which suits long rooflines and commercial frontages. Pick one voltage for the whole system, and call us if you are not sure which suits a job.
What does power injection do?
It brings a fresh power feed partway along a long run, so the brightness and colour stay even to the last light. Tee into the run with a T connector and run an extension back to the power supply.
Which controller should I choose?
The 4-Channel Controller runs up to four separate zones, such as the front, sides and gables. The Surplife Controller is run from the Surplife app. Each comes with a 350 W, 450 W or 600 W power supply: choose the bigger one for more lights or longer runs.
Which track should I use?
Standard Hat Track suits most homes. Commercial Track is a heavier channel for larger buildings. Both come in 6.5 ft (2 m) sticks with 10 mounting holes and take the same lights.
Delivery
How does shipping work?
We ship across Canada and the USA. We arrange shipping with you by phone when we confirm your order. Call us at (647) 330-8261 with any questions.
Send us your parts list.
Build an order request online, or call and read it out. We confirm stock and price, then send the invoice.
(647) 330-8261